Rental Requirements

Reservations

All reservations must be made in advance and accompanied by a $500 reservation/damage deposit.  Deposit is refunded and mailed within 30 days to Renter(s) following the units return without damages.  Deposit is forfeited for any cancellation within 30 days prior to check-in. Renter(s) must be at least 25 years old with a valid driver’s license.  Reservations will NOT be held until the Renter Agreement and reservation deposit is received.  Reservations are on a first come first serve basis.  *Due to future renters and their allergies, all of our units are smoke and pet free*

What are the towing requirements?

Vehicle must be rated with the appropriate towing weight for the travel trailer rented, must have current liability coverage on your tow vehicle, 2 5/16 ball hitch, and must have an electronic brake controller installed or built into your tow vehicle.

Insurance

Proper insurance must be verified prior to the unit leaving our premises. Renter(s) must provide proof of insurance at pickup.  Driver must have valid drivers license and be covered under proof of insurance for the tow vehicle. 

Rental Deposits

Deposits are required for all rentals. Reservations are made with a $500 refundable reservation/damage deposit.  *Deposit may be used for damages, lost items, and/or lost income due to damaged units*

Full Payment

Full payment for all rentals is required 24Hours prior to unit pick-up. To determine this amount, please contact us and we will be happy to send you a complete breakdown quote estimate and your rental requirements.

Payment Options: Payment can be in the form of Cash, MasterCard, Discover, Visa and/or personal check.  If paying by personal check, payment must be received 14 days prior to rental to ensure funding.

Setup and Delivery

Delivery of the Rental to your location is an option with an additional fee depending on location.   We will make sure the RV or Travel Trailer is ready to go with everything needed to make your stay enjoyable and relaxing! Contact us for details!

Picking up your rental

We will need at least 45 minutes to check-out on the first day of Rental. This allows a full orientation of all aspects of the unit you have selected. Pick-Up is based on scheduling and availability. Pick-Up times are scheduled on a first come first serve

basis. We can not guarantee that your preferred time will be available.  Earlier pickup times may be accommodated as a courtesy only.  All pickups are scheduled and by appointment only.  If appointment time is missed, the pick-up time can be reschedule for the next available opening.

Returning your rental

Rentals are due back by 12:00p.m. on your scheduled day back. Later returns can be accommodated with prior approval. Late returns, without prior approval will result in  additional night charge.  While we do a complete walk-through of your Rental upon return, we have a 10-day “post rental” detailed inspection that is complete to ensure there are no issues with the Rental following your time period.  After we have completely checked in the Rental, we will mail (within 14 business days)  your FULL deposit refund ( less any adjustments for damages, if applicable). An option for the renter is to return the unit without emptying the gray and/or black water tanks.  If renter chooses to allow Advanced RV Rental to empty, a $100 service charge will be deducted from the deposit prior to returning.

Cancellation Policy

The $500 deposit is forfeited for any cancellation, with no refunds, 30 days prior to check-in, including early check-outs or no-shows.  Additionally, NO refunds will be given for cancellations/modifications of reservations during the holiday/peak* timeframe. Absolutely NO Refunds will be given for cancellation or interruption that occurs due to inclement weather.  Cancellations that are not during the holiday/peak* timeframe and are more than 30 days prior to check-in will be have the deposit returned, minus the credit card processing fee of $25.00.

(*Holiday/Peak Timeframe = April 1st – Labor Day Weekend, also including, Easter, SXSW, ROT Rally, Spring Break, Thanksgiving, Christmas & New Years)